Simpli Green LTD
Our Terms & Policies
Policy Name: Quality Policy
Document ID: #2607
Version Number: #0.1
Published: 08/06/2026
This Quality Policy outlines the commitment of Simpli Green Ltd to delivering high-quality renewable energy products, installation services and customer support.
Simpli Green Ltd is a company registered in England and Wales (Company No: 13044379) with our registered office at:
If you require any information regarding this policy, please email hello@simpligreen.energy or call 03300 941 785.
1. Our Commitment to Quality
Simpli Green Ltd is committed to meeting and exceeding customer expectations in relation to quality, performance, reliability, value and customer service across all aspects of our supply, installation and support activities.
We believe that consistently delivering high standards is essential to maintaining customer confidence and supporting the long-term success of our business.
2. Quality Objectives
To achieve our commitment to quality, Simpli Green Ltd will:
2.1 Customer Satisfaction
Meet customer expectations for performance, quality, value, delivery and workmanship across all products and installation services.
2.2 Understanding Customer Requirements
Work closely with every customer to fully understand their requirements and recommend products and services that best meet their needs.
2.3 Continuous Innovation
Continually monitor developments within the renewable energy industry and adopt new technologies, products and working practices where they provide genuine benefits to our customers.
2.4 Staff Development
Invest in the ongoing training, development and competency of our employees to ensure consistently high standards of workmanship and customer service.
2.5 Continuous Improvement
Operate an effective Quality Management System that monitors our activities and drives continual improvement throughout the business.
3. Quality Management System
Our Quality Management System provides the framework for planning, monitoring, reviewing and continually improving the quality of our services, products and internal business processes.
The system enables us to identify opportunities for improvement, monitor performance and ensure consistency throughout every stage of the customer journey.
We are committed to maintaining management systems that support recognised industry standards and certification requirements, including those applicable to PAS 2030 and other relevant quality assurance schemes where appropriate.
4. Responsibilities
Quality is the responsibility of every employee, contractor and representative working on behalf of Simpli Green Ltd.
4.1 Management will provide leadership, resources and support to maintain the Quality Management System.
4.2 Employees are expected to follow documented procedures and maintain high standards of workmanship.
4.3 Any quality concerns, defects or opportunities for improvement should be reported promptly.
4.4 Customer feedback will be actively encouraged and used to improve our services.
5. Continuous Improvement
Simpli Green Ltd is committed to continually improving the quality of our services through:
5.1 Regular monitoring of customer satisfaction.
5.2 Internal reviews and management meetings.
5.3 Staff training and professional development.
5.4 Adoption of improved technologies and working practices.
5.5 Regular review of policies, procedures and operational performance.
6. Policy Review
This Quality Policy will be reviewed periodically to ensure it remains effective, reflects current legislation, industry best practice and supports the ongoing objectives of Simpli Green Ltd.
Every employee has an important role in maintaining the high standards expected by our customers and helping us continually improve the quality of our products and services.
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